Is it possible to ignore the warning and let Monarch open the PDF as text so that you can go to Options and open the PDF Import options dialog?
Also, may I have a copy of your PDF with the model and project so that we can try and figure out the easiest way to fix the problem. Kindly send it to my email address.
Thanks for the response Mela. Sadly that isn't an option. But, I think I found the issue. I need to transfer the license from the old to the new install. It has been years since I installed and used Monarch that I forgot that part. Unlike other apps, Monarch doesn't force you through the registration so I completely forgot. Well, I think that is the issue. I am working through my IT dept on the licensing now.
Again, thanks for the response Mela.
I suspect you are right Mark.
It's going back a while but as I recall PDF work was a "Pro" version feature but you could install non "Pro" Monarch and run it (perhaps as a trial for a limited period?) without the key. Something like that.
Licensing and activation is handled differently in more recent releases and you would be made aware of that when trying to use the application.