2 Replies Latest reply: Oct 5, 2016 7:46 PM by Grant Perkins RSS

    External Lookup not loading

    Aaron Mandujan

      We recently moved from one server to a new server for storage of all our model/project/lookup files. Now when I load a project the lookup tables do not load properly. They will either show up in the main table but not summary tabs or be missing all together. All the links have been remapped and the current lookups will "magically" work if I add a new dummy lookup to the same model and then re-save the file.


      Thanks in advance for any hints or tips.



        • Re: External Lookup not loading
          Marianna Romero

          Hi Aaron,


          You could either open and re-save your models or use the Monarch Utility and choose the option to "Manage external references in binary models or projects". The wizard will let you specify the location of your models/projects and update references to database connections and external models.


          Hope that works.


          • Re: External Lookup not loading
            Grant Perkins

            Where are the external lookups in your network?


            Are they on the same (new) server?


            The lookup values are added to the table from where they will be derived for use n Summaries where indicated.


            Are all of the lookups external or might some be internal?


            If you look at the model information do the lookup locations offer any clues about where the issues might be?


            Are you running the process as a project?


            Have you assessed whether there might be any network performance delays for any reason?


            Just throwing up some ideas.