1 Reply Latest reply: Oct 21, 2015 6:55 AM by MelaSarenas _ RSS

    Trouble activating Monarch Pro v11 on Windows Server 2012 Datacenter

    kmpirish _

      Hello all,

       

      I installed Monarch Pro v11 on Windows Server 2012 Datacenter. I successfully activate it and get a nice green checkmark. However, when I try to run Monarch, I get "Code C1. Monarch Pro is not activated, you must activate it before use. Do you want to activate it now?"

       

      Ironically, when I click "Yes", it prompts me to DEactivate Monarch. Any advice? I've deactivated and reactivated about three times now with no luck. Does v11 not play well with Server 2012 (64 bit)?

       

      Thanks,

      Kate