2 Replies Latest reply: May 15, 2014 10:16 AM by Gary Morris RSS

    Data export issue, records sometimes not exported or exported when they shouldn't be

    Gary Morris

      Hi forum folk,

       

      we currently use Monarch Pro 11.1. We have an intermittent issue when data is exported to Excel. Sometimes a couple of records are not exported out of a list of several hundred. The weird thing is that try, try, try again seems to usually work! The other thing that sometimes happens is that a record is exported even though is has been filtered out. Last week one record was exported out of several hundred that were filtered out and correctly did not export.

       

      Very odd, if any of you good folk can help on this it would be most appreciated

       

      Cheers

       

      Gary