1 Reply Latest reply: May 15, 2014 10:14 AM by Olly Bond RSS

    License Error

    elginreigner _

      Nothing to fix, just thought I would give an FYI. Last night, in the middle of the overnight processes. Monarch errored, stating 'Program not Licensed'. I have never seen this, when I checked it this morning. I was able to select ok, and it continued. Very odd.

       

      We're on 10.5 pro.

        • License Error
          Olly Bond

          Hello Elgin,

           

          Just to check, is this a standalone copy of Monarch that you're running? The network versions require a connection to a server to authenticate the Windows user. If that server was down then you might see that error.

           

          As far as I know, the licensing for network versions is a bit different in v11.

           

          Best wishes,

           

          Olly