4 Replies Latest reply: May 15, 2014 10:14 AM by elginreigner _ RSS

    Install upgrade version on new computer

    bteddlie _

      Hello,

       

      I am upgrading a user's PC (to a Win 7 Pro 64 Dell) and am trying to install our current version of Monarch Pro v11 (upgrade version).  When I attempt to install, the installer tells me that no previous version was detected and to install my prior version.  Our company has followed the upgrade path since v5 so all previous upgrade versions say the same thing:  I must install the prior version. 

       

      When I get to version 5, our first full version, I run into Win 7 compatibility issues and the software won't install.  I've tried running the install in XP Comp mode. 

       

      Anybody know of a way I can get our current version (Pro 11) installed?

       

      Thx,

      -Brian