2 Replies Latest reply: May 15, 2014 10:13 AM by SRockwell _ RSS

    External Lookup Error - "Monarch has encountered a problem"

    SRockwell _

      I am new to Monarch - using V. 11.1 and am using Windows 2007 for Excel.  I have successfully created my own excel file and used it as an external lookup.  However, when one of my co-workers send me a different excel file to use in a lookup, it always errors out, freezes and gives me the "Monarch has encountered a problem" message.  Has anyone else experienced this?  I've tried copying and pasting values into a new excel file, saving and different formats, etc.  Please help!