4 Replies Latest reply: May 15, 2014 10:10 AM by SeanM _ RSS

    Filter window is invisible; have to crash out of Monarch because of it

    MonUserCJ _

      Hey all,


      I just wanted to report on a frustrating problem I've had when working with Monarch. Every so often, when I have the list of filters open in a model, and I switch to another window (a web browser, say), when I switch back, the list of filters does not appear. Instead, I am presented with the main Monarch window, greyed out.


      If I try to click anywhere in the Monarch window, it does not respond (presumably because the filter list window is open, but not visible). I have tried using AltTab, CtrlTab, etc., but I cannot find the filter window, and I have to crash out of Monarch and relaunch it in order to continue using it.


      This is frustrating, since if a filter is taking a while to calculate, I want to switch to another application to do work while Monarch is processing.


      Has anyone else had this problem? I would appreciate any information to resolve this, but it'd also be reassuring to hear that I'm not the only one this is happening to. Thanks.