I finally managed to have purchased a copy of Monarch version 10.5 (up until now I was running version 8)
But now installing the new version has bcome a nightmare. I tried to install the new version and the installation hung at 95% on 2-3 occassions. I could not get it past that point. So I tried to uninstall all versions of Monarch from the PC. * deleted correctly and then 10.5 Wouldn't fully uninstall. It's always listed in the windows add or remove program utility. I then tried to repair the install. The utility flashed by with no messages or information so fast. I'm pretty sure it failed to do anything. The interesting thing is after this point, any time I tried to reinstall the program fails to ask for the CD key. Up until this point it always asked.
Again I've tried to install, and this time I'm getting all kinds of error messages. Most prevelant is one that says I cannot add the utilities into the current installation, as the product was installed in Secure Audit Trail Mode. Please get an Administrator to uninstall and reinstall this product. ( I had always chosen a full installation as the option) At this point I did call my admin over who temporarily gave me admin rights onthe system. But even with those rights this error message still came up. So I get booted back to the select components section on the install at this point and Utilities is not checked off. If I select utilities I always get the same error message. If I try and install without it, It runs through and bombs out on the Lesson Files with the following error message :
Component transfer error
Component Lesson Files
File Group EngMonarchModelFiles
Error: The filename, directory name, or volume label is incorrect
After this message it boots me right out of the install
If I choose the install without the utilities and without the lesson files then It runs thorugh and states Maintenance Complete. and I can finish the install.
The only problem then is, under program files/monarch folder I only see three folders in there Models, Program and Projects. No where is the executable setup for me to run Monarch.
Has anyone else run into this?
I should also mention that I'm running on Windows XP SP3 and have more than enough disk space, ram and processing power, although it's not a super fast system, it's more than enough to get the job done.