4 Replies Latest reply: May 15, 2014 10:08 AM by elginreigner _ RSS

    Export Excel Error

    Rick Conklin

      We use Monarch 10.5pro.   I have an Excel .xls file we want to add to.

       

      Note: this error occurs randomly.  Most of the time we're fine.  Then there are days when it won't go away.

       

      When we export the summaries, It begins to write to the Excel file and gives this error message "[B]This is not in the expected Excel Format, only Excel 97 and higher versions are supported[/B]".

       

      The original file was created using Excel 2003.  We used the " .xls" format as we might have an end user who might not have the  "xlsx" version.

       

      Any thoughts?

       

      thanks

       

      Rick Conklin

      Wichita, KS