1 Reply Latest reply: May 15, 2014 10:07 AM by Olly Bond RSS

    Unlicensed error Monarch Pro V6

    matt_ _

      Greetings Monarch users!

       

      I have installed Monarch Pro V6 on Windows XP with full administrator rights, and when I run the software it tells me that I'm unlicensed. I tried searching this site, but haven't seen anything that looks relevant. Can someone point me to the right direction, or show me a post that perhaps I have overlooked?

       

      Thanks in advance!

        • Unlicensed error Monarch Pro V6
          Olly Bond

          Hello Matt,

           

          There should be an licence key on the CD that you installed it from. I'm assuming that you installed a single user edition of Monarch.

           

          Network editions may require that your PC checks with a licence server - your error sounds like it might be that you're using the named user edition.

           

          If so, your own IT department should be able to help fix this.

           

          Best wishes,

           

          Olly