1 Reply Latest reply: May 15, 2014 10:06 AM by Data Kruncher RSS

    Can not even get started with 9.0

    logitech_derek _

      I just started using Monarch 9.0 to convert some .pdf files into .xls. I can not even see anything when I open up the .pdf files in Monarch.

       

      I've tried the following:

      1) Ask another monarch user to open the .pdf files. They also could not view any data.

      2) Resave the .pdf files with my own version of Adobe 9.2. That did not help.

       

      Is there an issue with my .pdf files? I understand that if they are scanned .pdf's that they can not be converted. But I should at least be able to open and view in Monarch?

       

      Thanks in adance for any assistance,

      Derek