We use Monarch 9.0
We are retiring the current Monarch server. I build a new server, copied over the Monarch files and reinstalled the software.
I directed all Monarch users (about 30 world wide) to reinstall the monarch client on their workstations so that it would point to the new server install.
For about 5 of our users, the uninstall/reinstall went fine, but when they try to launch Monarch, it fails silently after about 60 seconds.
monarch.exe appears in the task manager during that time, but disappears after about 1 minute.
I have tried purging the registry and dumping all the files in C:\windows\prefetch, but have not been able to solve this problem.
Anyone else experience similar, and how did you fix it?