1 Reply Latest reply: May 15, 2014 9:57 AM by Dee Moore RSS

    Monarch|RMS login error

    DavidJ _

      I am the Monarch|RMS adminstrator and just added some new models that our developer has built.  When I attempt to open Monarch|RMS to review reports with the new models, the web site pops up a window stating "The system cannot complete your login request.  The RMS license is not valid or has been modified."  The problem is that Monarch|RMS was working fine last week, and I don't see how the license could have changed.  Has anyone else seen/dealt with this?  I did not see anything about it in the KnowledgeBase or FAQ's.  I sent a request to DataWatch support, but also wondered if anyone else has experienced this error.