1 Reply Latest reply: May 15, 2014 9:57 AM by Grant Perkins RSS

    Can't retain reports in Monarch V7

    Shawn _

      Hi, we have the Monarch V7 network installation that we've been using for awhile.  Everything works great except that my users are unable to open/retain several reports from the network.  When they open several reports and try to use the reports button in Monarch they can't as it is greyed out and not selectable.  They use the table and summary features without any issues.  I am going to install the V7.02 update next week and am wondering if this will resolve our problems.  Is anyone else experiencing this or have any suggestions?

       

      Thanks

       

      Shawn Walton

        • Can't retain reports in Monarch V7
          Grant Perkins

          Shawn,

           

          Have you got 7 Standard or Pro?

           

          As a passing observation what you have described is the functionality that would be available (table and summaries) if you were opening a file as a database rather than a report. I don;t suppose that is in any way related to your problem is it?

           

           

          Grant