3 Replies Latest reply: May 15, 2014 9:57 AM by Grant Perkins RSS

    Can not save Report Explorer prf file V8

    cackel _

      I upgraded to Monarch Version 8 and can not save many of my files as prf Report Explorer files now.

        • Can not save Report Explorer prf file V8
          Grant Perkins

          Hi,

           

          Your message implies that you can save some reports to prf but not others.

           

          Is that the case? If so ...

           

          What sort of error do you get for those that will not save?

           

          Are there any obvious differences between the files that save and the ones that don't?

           

          Are then any file and folder access and permissions constraints on your system?

           

          Did anything else change at around the same time as your Monarch upgrade?

           

          Are you the only user of Monarch? If not do any of the other users have the same problem?

           

          Let's see where the answers to these questions lead us.

           

          Grant

          • Can not save Report Explorer prf file V8
            cackel _

            I set up a new model and was able to save one.

             

            I have come to the conclusion that there was something in a couple of the model files that prf files do not like.

            • Can not save Report Explorer prf file V8
              Grant Perkins

              Glad you have a solution.

               

              Out of interest did you run the Utility to convert the files to XML or have you been re-saving them one at a time?

               

              I'm not suggesting it's related but might be useful to know at some point.

               

              Grant