2 Replies Latest reply: May 15, 2014 9:55 AM by Nigel Winton RSS

    Problem Loading Network Version

    Nigel Winton

      We are having problems with our network V7. After reloading V7 we cannot run the V7.02 update. Error message is This update is for V7 only.

       

      Any ideas?

       

      Nigel

        • Problem Loading Network Version
          Dee Moore

          Hi Nigel,

           

          Have you upgraded through many previous versions of Monarch?

           

          Do you have multiple installations of different versions of Monarch on the same Server?

           

          If you give me a call at the number below, I can sort through this with you.

           

          Dee Moore

          Datawatch Technical Support

          978-441-2200

          • Problem Loading Network Version
            Nigel Winton

            Dee

            Thanks for your prompt reply, I have apssed this on to the techy types who may contact you. We also had a reply from the UK team who we are also in contct with.

            Thanks Datawatch for being so responsive, pity a few more helpdesks are not as good.

             

            Regards

             

            Nigel