I'm using Monarch Pro v5.02 and are performing some analysis on customer records. Monarch is having trouble reading foreign characters (e.g. German and Spanish characters) in the name and address fields. An example is below:
Monarch: Sandra LucÃa SuÃ¡rez
Actual: Sandra Lucía Suárez
I've tried changing the ASCII / ANSI setting in the 'Input' options but to no avail.
Can anyone help?