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XP Pro SP1
After several successful installs of Monarch 7 and Monarch Pro 8, I ran into a glitch.
Monarch 8 Pro install on a machine with Monarch 7, ran until 97% and hung.
The install would not cleanly close out. Now, although 8 pro shows in "Add Remove" programs, it is not running. Monarch 7 is displayed whenever Monarch is started from the menu.
Attempted to uninstall, reinstall from Control Panel (with admin rights) but selecting repair or modify does not work.
I uninstalled version 7 in an attempt to start the whole process again but nothing gets me Monarch 8 Pro.
I even used a different CD in the vain hope that the poor results were related to the media.
Anyone have tips on how to clean out a failed install of 8 Pro so the user will be able to run the current version?