Can't seem to find the registry key from the first link, the file is on the server however.
Second link seems more interesting, alas our Win 2003 server doesn't have the services described and the install procedure is pretty much how I'd done it.
It might be worth mentioning that the majority of our users are using HP thin clients to logon to the server.
Oddly, the application works if the user is a member of the dom admins group, but that's not really going to be possible for us to set all Monarch users as Administrators of our domain!
Would you be able to contact our technical support line so that we may ask you more specific information. You may call 978-441-2200 and follow the instructions for Monarch technical support or you may select the Datawatch homepage and select the support tab and then the tech support form. After receiving your form, the first available representative would then be able to contact you to get additional information about your set up.