5 Replies Latest reply: May 15, 2014 9:52 AM by Grant Perkins RSS

    External Lookup

    acromell _

      I have an exisiting model that works fine on one PC in our department.  But when another employee in the group tries to use the model they get an error message about the model which says:

      "An external lookup data source 'G:MonarchLinktables...' is either missing or invalid.  From the Table Menu Choose Data/External Lookups...to select a new data source for the offending lookup."

      Why would it work on one PC and not another PC.  The only difference between the two user is one PC is operating on Windows 2000 and the other is Windows XP.  Both computers use the monarch linktables from a shated network drive.  Has anyone had this problem too?

        • External Lookup
          acromell _

          I have an exisiting model that works fine on one PC in our department.  But when another employee in the group tries to use the model they get an error message about the model which says:

          "An external lookup data source 'G:MonarchLinktables...' is either missing or invalid.  From the Table Menu Choose Data/External Lookups...to select a new data source for the offending lookup."

          Why would it work on one PC and not another PC.  The only difference between the two user is one PC is operating on Windows 2000 and the other is Windows XP.  Both computers use the monarch linktables from a shated network drive.  Has anyone had this problem too?

          • External Lookup
            Sunapee _

            Do both PCs see the drive as 'G:MonarchLinktables...'?

             

            If not, that is your problem.  You can either correct the drive mapping to be consistent, or you can edit the MOD file in Notepad and strip off the drive mapping.

            • External Lookup
              Sunapee _

              Do both PCs see the drive as 'G:MonarchLinktables...'?

               

              If not, that is your problem.  You can either correct the drive mapping to be consistent, or you can edit the MOD file in Notepad and strip off the drive mapping.

              • External Lookup
                Grant Perkins

                Further to Sunapee's suggestion if both machines are indeed mapped to the drive as drive G: there may still be an issue with user access rights being handled differently by Windows 2000 and XP.

                 

                Your IT people should be able to help with that but I think you will find a few guiding threads in this forum if you search for "access rights" or something similar.

                 

                 

                Grant

                • External Lookup
                  Grant Perkins

                  Further to Sunapee's suggestion if both machines are indeed mapped to the drive as drive G: there may still be an issue with user access rights being handled differently by Windows 2000 and XP.

                   

                  Your IT people should be able to help with that but I think you will find a few guiding threads in this forum if you search for "access rights" or something similar.

                   

                   

                  Grant