7 Replies Latest reply: May 15, 2014 9:52 AM by Dee Moore RSS

    Monarch Crashing exporting to dbf

    Tom Lavoie

      Hi guys,

      We recently did an upgrade here and brought users from Version 6 to version 8.02 of Monarch.  The issue we are now running into is when trying to export to a .dbf using an existing model and a large text file (over 200 megs) Monarch crashes (basically an illegal operation and the app just closes, no good error to go on in any case).  I downgraded one of the users back to version 6 and it works just fine with the same text file and model.  Do models need to be upgraded somehow or does anyone have any ideas?  This will prevent the users from using the new version if we can't resolve it.

      Tom

        • Monarch Crashing exporting to dbf
          Tom Lavoie

          Hi guys,

          We recently did an upgrade here and brought users from Version 6 to version 8.02 of Monarch.  The issue we are now running into is when trying to export to a .dbf using an existing model and a large text file (over 200 megs) Monarch crashes (basically an illegal operation and the app just closes, no good error to go on in any case).  I downgraded one of the users back to version 6 and it works just fine with the same text file and model.  Do models need to be upgraded somehow or does anyone have any ideas?  This will prevent the users from using the new version if we can't resolve it.

          Tom

          • Monarch Crashing exporting to dbf
            Dee Moore

            Hi Tom,

             

            Once Monarch V8 was installed, Users should use the Monarch Utility to convert their old Text Models to XML Models. The new .xmod will be the supported format moving forward.

             

            Installation of the Upgrade may have altered some Default Settings.

             

            Once the Model has been converted, open the Report and open the Model.

             

            In the Table Window, go to OptionsExport and Clipboard and choose a different Export File Type for your DBF Export, dBaseIII (Monarch V3), for example.

             

            Check "Make these the default settings" if you would like the setting to be used for all Models, or just resave the individual Model with the change.

             

            Regards,

            Dee Moore

            Datawatch Tech Support

            • Monarch Crashing exporting to dbf
              Dee Moore

              Hi Tom,

               

              Once Monarch V8 was installed, Users should use the Monarch Utility to convert their old Text Models to XML Models. The new .xmod will be the supported format moving forward.

               

              Installation of the Upgrade may have altered some Default Settings.

               

              Once the Model has been converted, open the Report and open the Model.

               

              In the Table Window, go to OptionsExport and Clipboard and choose a different Export File Type for your DBF Export, dBaseIII (Monarch V3), for example.

               

              Check "Make these the default settings" if you would like the setting to be used for all Models, or just resave the individual Model with the change.

               

              Regards,

              Dee Moore

              Datawatch Tech Support

              • Monarch Crashing exporting to dbf
                Tom Lavoie

                Interesting.  Have you seen where not converting the model would result in the application crashing as it is for us?

                Tom

                • Monarch Crashing exporting to dbf
                  Tom Lavoie

                  Interesting.  Have you seen where not converting the model would result in the application crashing as it is for us?

                  Tom

                  • Monarch Crashing exporting to dbf
                    Dee Moore

                    Hi Tom,

                     

                    No. The main cause of problems when exporting is the JET (File Type) being used.

                     

                    Regarding converting Models to .xmod format was informational.

                     

                    Dee Moore

                    Datawatch Tech Support

                    • Monarch Crashing exporting to dbf
                      Dee Moore

                      Hi Tom,

                       

                      No. The main cause of problems when exporting is the JET (File Type) being used.

                       

                      Regarding converting Models to .xmod format was informational.

                       

                      Dee Moore

                      Datawatch Tech Support