3 Replies Latest reply: Oct 27, 2017 2:40 AM by Grant Perkins RSS

    Unable to connect to the Monarch internal database

    Andy Coles

      Hello all

       

      Long time user of v10.5, just made the jump to v14.  We've only got it installed on a couple of machines so far but one (mine) is having a problem when trying to switch to Classic Mode.  I'm getting an error that says "Unable to connect to the Monarch internal database."  The other PC doesn't have this problem.  Can anyone suggest what might be wrong?  In theory the two PCs are identical - we're a large public sector organisation and our PCs are tightly controlled by IT so we can't make any unauthorised changes.

       

      Thanks

       

      Andy