Valued Altair Customers and Partners,
As COVID-19 (coronavirus) expands its global reach, the health and safety of our employees,customers, and partners is paramount for us. As such, we instituted a remote work policy last week forour people globally and have taken steps to ensure our systems are able to run optimally. Meetings,both internal and external, will be held virtually, and we have curtailed all travel until the situationimproves.
Altair is committed to and capable of continuing to provide the same excellent level of service andtechnical support to which you have become accustomed. Our team is comfortable and familiar withremote work, as it is a normal part of our culture. Below, I want to make you aware of solutions andresources available to you to help maintain your productivity.
I want to make you aware of resources available to you to help maintain your productivity.
We realize there are issues to remote working for our clients, like maxing out your corporate VPN, cost,security issues and productivity loss. In that light, we are offering temporary software licenses for thoseclients working from home who do not have access to their Altair Data Analytics software solutions withno additional fees or charges:
If you are unsure what solution to use, or have any other questions, please contact your accountrepresentative. You can also contact us here for questions about our data analytic solutions. Forsupport, please reach us at https://www.altair.com/knowledge-works-support/.
We are committed to maintaining our service and support during this uncertain time. We are workingand here to help in any way we can. We hope you all stay safe.
James R. ScapaFounder, Chairman, and CEOAltair | Nasdaq: ALTR